Terms of Service

Our Services

Virtel Flooring Services provides professional flooring installation and related services in the Tri-Cities, WA and surrounding areas. Quotes and estimates are provided for informational purposes and are subject to change based on final measurements, material selection, site conditions, and scope of work. A quote does not constitute a binding contract until agreed upon in writing by both parties.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, this website by any third party. You may not attempt to gain unauthorized access to any portion of the website or interfere with its proper operation.

SMS / Text Messaging Terms

By providing your phone number and opting in through our website forms, chat widget, or in the course of doing business with us, you agree to receive text messages (SMS/MMS) from Virtel Flooring Services related to your inquiry, quotes, appointments, service updates, and customer care.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply.
• To opt out at any time, reply STOP. To get help, reply HELP.
• Carriers are not liable for delayed or undelivered messages.

For details on how we handle your information and messaging consent, please review our Privacy Policy. We do not buy or sell leads, and mobile opt-in information and consent are never shared with third parties.

Estimates, Pricing & Payment

All estimates are valid for the period stated on the quote. Pricing may vary based on material availability, subfloor conditions discovered during work, and changes to the project scope. Payment terms will be set out in your written project agreement.

Warranties & Disclaimers

We stand behind the quality of our workmanship. Except as expressly stated in a written agreement, our services and this website are provided “as is” without warranties of any kind, whether express or implied. Manufacturer warranties on flooring materials are provided by the respective manufacturers.

Limitation of Liability

To the fullest extent permitted by law, Virtel Flooring Services shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Nothing in these Terms limits liability that cannot be limited under applicable law.

Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us:

• Virtel Flooring Services
• Tri-Cities, WA
• Phone: (509) 948-0518
• Email: virtelfloors@yahoo.com